Service and Repairs

At Exhibit Group, we know that when you buy right, you only need to buy once. That’s why we offer our ImageCare Service—to ensure your equipment remains in prime condition throughout its lifetime.

For Exhibit Group equipment

Most products purchased from Exhibit Group qualify for our ImageCare Service. Your products will receive an annual service; to fix any damage under warranty (free of charge), or to remedy accidental damage (e.g. goods damaged in transit).  Please note that our free service does not cover any courier or transport costs associated with getting your products to and from Exhibit Group.

For other equipment

Exhibit Group often receives enquiries from customers who have purchased substandard products, available elsewhere in the market, that have broken down or are otherwise not performing. To assist these customers, we’ve expanded our ImageCare Service to service equipment purchased from other suppliers.

Scroll down the page or click here to organise your ImageCare Service.

You are welcome to bring your equipment to our ImageCare experts for a free appraisal—wherever possible, we will provide a solution that will restore some value for you.


Booking your ImageCare Service

Please fill in the form below to arrange your ImageCare Service.

This form will be sent directly to our service department and a copy will also be sent to you. We will be in touch shortly to finalise the details of the service. Once you receive the email, please print a copy and include it with the item(s) you are sending to us.
* = items required

Please note:

* All repairs will be quoted before item is serviced (unless discussed prior).
* Allow 6 working days from acceptance of quote for your items to be returned.
* Customer is responsible for costs associated with getting the items to and from Exhibit Group.
* Return freight will be charged on service invoice.
* If you have any queries, please contact Christina on (09) 570 6060.

Please send item(s) for servicing to:

Exhibit Group
38 Lunn Avenue
Mt Wellington
AUCKLAND
Attn: Vai – Warehouse Administrator

Featured Case Study

Modular Design was the answer - Bruker

"We wanted to do something different from our competitors that stood us apart - and with Exhibit Group, we achieved that"

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Paul's tip

“We take the stress out of trade shows. Our pride in setting up your stand is the same as if it were our own. You, the client, have to be super-satisfied and we won't stop until we get it right."